SpinRamp Listen is a social listening and strategy tool to help you measure, assess and manage your brand, audience, competition and markets over social.

With SpinRamp Listen you are just minutes away from live insights into your brand, your customers and your market. Get started for free!(no card required).

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Product

SpinRamp Listen  is a sophisticated social listening tool with some delightfully innovative and thoughtful features. Start simple with one hashtag. Or start smart with a full Social Listening strategy.

We share more below about what we offer. If you would rather have us get in touch, just share your email and we’ll contact you as soon as possible.

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How it Works


Search hashtags, keywords more…
Over Twitter, Facebook, Instagram
Gather data over days or months.
Reports ready to go for every need.
Analyze with powerful data tools.

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Search Simple, Search Smart

Search multiple social with 1 click.
Select hashtags, keywords, URLs
Track pages, accounts, mentions,
Geo-fence by cities and countries.
Schedule dates or monitor forever.
Speaks up to thirty (30) languages.

       

Measure, Assess, Manage

Measure types of activity over time
Identify contributors, influencers.
Evaluate other hashtags, keywords.
Research individual posts, content.
Gauge sentiment multi-lingually.

Exclude spammers, bad content
Filter using multiple variables.
Drill down with percentile analysis.

       

SHARE & COLLABORATE

Manage teams, permissions
Agency friendly campaign tags
Share live dashboards, PDFs
Segment by Audience.

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Applications

  

With SpinRamp Listen you can integrate social listening across your marketing life cycle – from product launch to brand awareness, user acquisition, influencer campaigns and much much more.

The following list highlights key use cases for how SpinRamp Listen can help you meet and exceed your product, marketing or corporate objectives.

If you would rather have us get in touch, just share your email and we’ll contact you as soon as possible.

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Product Launches

Be it a gadget, book, movie or music video, monitor chatter on social before, during and after a product launch.

Discover Audience

Use Social Listening to identify groups and personas that identify with your brand. Discover new fans, optimize your social campaign.

 

Content Marketing

Increase content consumption – convert snackers to subscribers. optimize headline keywords and hashtags.

Brand Monitoring

Monitor what the audience – both fans and detractors are saying about you brand.

 

Campaign Effectiveness

Use social listening to track the effectiveness of your social campaign – track Urls and hash tags.

Sentiment Analysis

Measure sentiment and attitudes of your audience in response to a hashtag, a campaign. Across multiple languages, with geo-fencing.

Campaign Creatives

Use social listening to identify keywords and memes that may have greater likelihood of being associated with your product.

Influencer Marketing

Identify, evaluate and engage with influencers. Amplify your message and build deep engagement with your audience.

 

Celebrate Fans

Single out your most consistent and ardent fans with a shout out and more… give them the recognition they deserve.

Brand Advocates

Turn everyday fans into passionate advocates of the brand. Track your campaigns, audit your performance.

Event Marketing

Promote and improve event attendance . Drive deep crowd engagement with highly localized shout outs and awards

Competitive Intelligence

Keep tabs on your competitors – see how their campaigns are faring, track product launches and measure sentiment,

Crisis PR

Respond to fast moving crises around your brand or content –  be it is a product or a marketing fail or a political meltdown.

  

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Analytics

       

SpinRamp Listen comes ready to go with a comprehensive set of analytic tools and reports to address a wide range of business needs and use cases. Get going quickly with a dashboard view of your data. Or drill down deep for greater insight with with contextual filtering, sentiment segmentation and percentile analysis. No other listening tool comes close.

We share more below about what we offer. If you would rather have us get in touch, just share your email and we’ll contact you as soon as possible.
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Overview 

Dashboard

Dashboard

The dashboard provides a quick overview of your listening report. It also provides access to:

Detailed Reporting for each of the dashboard reports.

Filtering & Segmentation for all reports.

Percentile Segmentation Analysis of select reports

Histogram & Affinity Segmentation of select reports

Content & Data Store for all social posts

Sharing & Collaboration of output data.

Detail Reporting

Daily Performance 

Daily Performance

The Daily Performance Report displays post activity across time for all connected social networks. Track activity in near real-time.

Top Influencers

Top Influencers

Identify, evaluate and engage with key influencers. Follow prospective influencers by account and evaluate their suitability for brand advocacy or deeper engagement. Reply and retweet to get greater exposure for your brand and stake a public position on issues you care about with people your audience cares about.

Sentiment

Sentiment

Gauge Sentiment across your audience – either by keyword, account, hashtag or more. Geo-filter your sentiment and even time-part with multiple trackers.

 Hashtag Reports

Hashtag Heat Map

A visual indicator of not key hashtags your audience is using. Visualize by account, keyword or even other hashtags. Geo-filter to develop new insights. Use affiliate hashtags in other campaigns.

 Heat GeoMap

Geographic Heat Map

Measure sentiment and attitudes of your audience in response to a hashtag, a campaign. Across multiple languages, with geo-fencing. Great for sports events or political campaigns where location and audience behavior shows strong correlations.

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Post / Re-post

The critical tweet / re-tweet ratio as a measure of virality is very useful and actionable in understanding message copy or influencer effectiveness.

Top Contributors

Top Contributors

The most active users are not necessarily the most influential but they definitely are aspirational, desire to be recognized and prospective influencers.

Timeline

Recents

And despite all the complex reporting never lose sight of what is being said right now. The recents feature lets you get a deep down view of what the latest posts are saying.

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Most Shared

The most shared posts often don’t come from top contributors or the greatest influencers. Yet the contain elements of content, sentiment and copy that are making it wildly popular – providing new insights about audience and new inputs to campaigns.

Top URLs

Top URLs

Find out which articles or sites are gaining the greatest viewership among your audience. Discover new bloggers to engage with or great content that you can post or share. Even use it to optimize display campaigns.

Keywords

Keywords

It is more than just hashtags. Keywords give great insight into word and thematic associations your audience makes and could provide input for other creative copy and keyword based campaigns.

Filtering & Segmentation

You can also filter your output by social network, type of post, follower counts and date ranges. We even let you mark up certain tweets or accounts as spammers.
 

Percentile Segmentation Analysis

You can also filter your output by social network, type of post, follower counts and date ranges. We even let you mark up certain tweets or accounts as spammers.
 

Histogram & Affinity Segmentation

You can also filter your output by social network, type of post, follower counts and date ranges. We even let you mark up certain tweets or accounts as spammers.
 

Content & Data Store

You can also filter your output by social network, type of post, follower counts and date ranges. We even let you mark up certain tweets or accounts as spammers.
 

Share & Collaborate

You can also filter your output by social network, type of post, follower counts and date ranges. We even let you mark up certain tweets or accounts as spammers.
 

       

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Features

   

The SpinRamp Listen module features state of the art capabilities to listen to social and search conversations across multiple networks. Here is a high level feature summary with more new features being added all the time!

Advanced Reporting

  • Summarized Stats – reach, posts, reach, users and impressions.
  • Share of Retweet – track share of original posts vs retweets
  • Daily Performance – track posts by hour, day, week or month.
  • Top Contributors – identify prospective customers, influencers
  • Related Tag Cloud – related tags for follow-on tracker use.
  • Keyword Tag Cloud – related keywords
  • Recent Timeline – most recent posts (spam filtered)
  • Most Shared Posts – identify viral, popular posts.
  • Most Shared URLs – identify URLs or articles that are viral, popular.
  • Geo Heat map – identified geographic regions and locales
  • Top Influencers  – identify the most influential social users.
  • Share – share your reports as a Live page or a PDF
  • Download – download data for downstream analysis.

Sentiment Analysis

  • Advanced, Multi-lingual
  • Sampling Options
  • Sparse Text Optimized
  • Expanding Data Sets

Sophisticated Trackers

  • Social Networks – supported for Twitter, Facebook, Instagram.
  • Multi-lingual – full multi-lingual sentiment analysis.
  • Selections – by Hashtag, Keyword, Account, Mention or URL
  • Timed / Continuous – run tracker for a fixed time period or non-stop.
  • Trackers – run multiple trackers – one for each Selection
  • Geo-fencing – target specific regions using Google Maps.

Content Review

  • Filter – by network, popularity, sentiment, spam.
  • By User – view all relevant content summarized by User
  • Engage – reply, retweet and like posts by users and influencers.
  • Spam – mark users as spam, filter our spam content